Electronic Queuing Cuts Wait Times and Increases Sales
Lavi’s call forward system turns waiting into forward motion, while engaging customers with targeted on-screen promotions.
Start with one system or scale across multiple locations.
The Sights and Sounds of Electronic Queuing Across Industries
Retail
Power through peak hours while promoting deals and in-store offers.
Transportation
Guide visitors through checkpoints and keep traffic flowing smoothly.
Healthcare
Create a calm, welcoming path to care with reassuring lights and slides.
Entertainment
Speed guests from entry to experience and drive gift shop revenue.
Finance
Deliver clear, fair service and help customers get ready for service.
Anatomy of the Lavi Electronic Queuing System
Digital Display
Prompt customers with numbers, directional cues and messaging.
Register Lights
Light up the next service point, so customers know exactly where to go.
Q Computer
Run the system and manage queue logic behind the scenes.
Station Remote
Call the next customer with a simple button press.
Light Controller
Coordinate lighting signals across each service point.
Q Drive
Store messaging, audio, and system data for reliable operation.
Businesses Keep Lines Moving, Sales Growing, and Customers Smiling
• Shorten Customer Waits
Move more customers through — up to 30% faster.
• Maximize Staff Efficiency
Guide customers to the next open spot and reduce downtime.
• Delight Your Customers
Turn idling into engagement with targeted content, offers, and branding.
• Prompt More Purchases
Put the right promotion in front of customers while they wait.
Simple By Design. Powerful In Practice.
Screens, audio, and lighting work together to guide customers forward.
Lavi Overhead Signs integrate seamlessly with Beltrac stanchions to promote effective,
efficient passenger flow in and around the queue.
Carousel
Reviews Carousel
Exceptional quality and service
I have been a customer for over 3 years now and the quality of products has always been outstanding. The customer service team is responsive and helpful. Highly recommend!
Customer NameSarah Johnson
Outstanding customer support
Had a question about my order and the support team went above and beyond to help. They even followed up to make sure everything was resolved. This level of care is rare!
Customer NameDavid Thompson
Multiple Stations. One Line. Everyone Happy.
Lavi designs and configures the full system — coordinating screens, audio, and lighting, so customers know their turn and staff can operate with ease
Flexible media screen
Customers always know where to go.
Screens display clear calls, arrows, and messaging, guiding customers to the right place while keeping them engaged between prompts.
Multi-language support
Every customer hears and understands the call.
Real-voice audio messages, with support for multiple languages, and an attention tone ensure each customer knows when and where to move.
Universal register light control
The right service point stands out instantly.
Individually controlled lights continue flashing after each call, keeping attention focused on the correct destination.
Multiple queue control
Staff keep lines moving as demand shifts.
With multi-button remotes, staff can call from multiple queues, keeping service flowing even as traffic changes.
Self-contained wireless network
Components stay connected across your space.
A dedicated Z-wave wireless network keeps devices in sync, with each remote extending coverage for reliable communication.
System comparison
Best For
Single locations or smaller, straightforward setups
Service Points
Pre-configured for 5 or 9 service points
Setup
Pre-configured and ready to deploy
What’s Included
Includes display, audio, and controls (lighting sold separately)
Customization
Pre-set signage and audio options
Flexibility
Fixed configuration with quick setup
Extend Your Queue System Without Extra Work
Electronic queuing works on its own — or as part of an integrated system that includes physical queues, signage, and impulse merchandising.
Queue Management Systems
Stanchions and barriers create a clear queue line, so customers know exactly where to stand and move forward.
Lighting Systems
Customize your electronic queuing set-up with backlit or etched register lights and mounting options for maximum visibility to service points.
NeXtrac Merchandising Systems
Pair queuing with merchandising displays to guide customers through your space, while putting impulse, add-on or seasonal products right in front of them.
Customize Your Enterprise Electronic Queuing System
Lavi offers a wide range of options for enterprise systems — with tailored signage, audio, and system configuration to match your brand and support your flow.
Service Points
Start with the number of stations you need, then scale up for peak hours, seasonal traffic, or changing demand.
Brand Aesthetic
Choose color themes, branded graphics, and light panel styles that fit your environment and brand guidelines.
Screen Content
Add logos, messages, promotional videos, or custom slideshows to guide, inform, and engage customers while they wait.
Visual and audio cues
Use flashing lights, audio prompts, and dual-language messaging to make every next step easier to see, hear, and follow.
FAQ
Configure Your Electronic Queuing System
From the number of service points and screen placement, to lighting, materials, and layout, electronic queuing systems can be configured to fit simple setups or complex, multi-zone environments.
When your space requires coordination across service areas, traffic flow, and physical queue elements, thoughtful planning ensures everything works together seamlessly.
Our team can help you design a system that fits.
Tell us about your space — we’ll help you design a system that works.
